Contact Us

To get in touch, we invite you to call us, send us a message using our general email address or secure email system, or visit us in person so we can answer any questions you may have. To sign up for online banking, please stop by one of our locations and talk to a Customer Service Representative.

 

General Contact Information

Main Office: 320.468.6422
General Email: customerservice@fmpierz.com
Secure Email: Click here to send us an encrypted email.

 

Please Note: Our general email is for comments and simple inquires only. Please do not include personal information such as SSN, PIN, or Account numbers in your general email message. If you need to provide information of a sensitive nature please use our Secure Email System. To learn how to use our Secure Email System, click here.

View our locations page for specific contact information.

24-Hour Telephone Banking

Call our 24-Hr Telephone Banking anytime day or night to get balances, track payments, and transfer funds.

Toll Free: 866.273.7260

Lost, Fraud, or Stolen Debit Card

If you have lost your Debit Card or believe it has been stolen it is important that you notify us immediately. The quicker you act the better the chance we can prevent unauthorized charges to your account.

Please contact one of our offices during business hours. For after hours service, please contact Shazam at: 800.383.8000, option #1.

Dispute a Debit Card Transaction

Contact SHAZAM Dispute Services at 833.288.1126 as soon as possible if you think your statement or receipt is wrong, or if you need more information about a transaction listed on your statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.